Frequently Asked Questions
Everything you need to know about shopping with Under Yours
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original, unused condition with all tags and packaging intact to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I change or cancel my order after it's been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our customer support team.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking link. You can also track your status directly through the 'Order History' section in your account.